Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Asurion (Atlanta, GA) nel mese di mag 2014
Colloquio
I had 3 phone interview. The first was a recording in which I just responded to questions and my answers were recorded. I then received a call back and spoke with an interviewer who decided I was good enough to speak with a supervisor. I then spoke with the supervisor who basically asked the same questions as the last interviewer but a little more in depth. After being hired through that processed I was emailed all of my paperwork(W-2, Agreement, Handbook, etc) and asked to choose from 3 schedules all which included evenings and weekends. They did a background check and I was sent to a nearby facility to submit a drug test. After that I was given a date to start training which was no more than a week or two later. Then I started the 6 week training through an online course with instructors. The training is paid.
Q: Do you have any experience with computers. Are you able to work with multiple screens at one time? Have you ever had a problem with your own computer, how did you fix it?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Asurion
Colloquio
The process for the interview was simple and easy. I received an email prior to set up a phone call and then later on had a video interview after that I received the email with my offer letter.
Domande di colloquio [1]
Domanda 1
Why are some of the major apps you use and how are they beneficial to you?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Asurion (Thomson, GA) nel mese di gen 2016
Colloquio
Applied online through indeed.com. Received email wanting to move forward. Set up, was a phone automated interview asking tell about a time questions. The next day, received email setting up on the phone interview with HR recruiter, 20mins interview same questions, tells more about the position. Same day received email for phone interview with supervisor, 30 mins, similar questions, MUST HAVE NO NOISE IN BACKGROUND OR YOU'RE DISQUALIFIED from going forward. Same day received email to go forward and offer. First had to accept and scan initial paperwork concerning job offer and job description. After that it's just confirming that your system meets requirements, purchasing headsets (for computer usb headset and one for landline), antivirus protection. Drug test and background check took 5 days, 2nd round of paperwork is signing and faxing back to HR and mailing to different address prior to start date. Hardest part was I-9 notary, it's all electronic and it was hard finding someone willing to allow you to open your email on their computer in order to access the link to complete section 2 of the I-9.
After all of that our start date was pushed back but only one week so next Monday I'll officially start working. Good luck to you all and come join the team :-)
Domande di colloquio [1]
Domanda 1
Do you have experience in a call center that had metrics to meet?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Asurion (Augusta, GA) nel mese di set 2015
Colloquio
After applying I received a email saying that they would like to set up a telephone interview with a contact number. I called and it was a computer generated voice that gave the interview with simple questions. I recorded my answer after each question was repeated three times. Next day received another email saying they would like to move forward in the hiring process and I should be hearing back from someone in 48hrs. I am still waiting to hear back. If nothing by today. I will call their 800 number.
Domande di colloquio [1]
Domanda 1
Name a difficult situation and how you over came it.