Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Atento (Ciudad de Mexico) nel mese di gen 2012
Colloquio
Received a brief call to make the appointment. There was an interview with the external client and the presentation of a practical case scenario. The wait was long. They had an automated psychometric test, mostly cumversome and ineffective, as I later learned recruiters were barely able to interpret results.
Domande di colloquio [1]
Domanda 1
How would you help this agent improve his telephone interactions with our clients?