I had 3 main rounds apart from screening and HR rounds. 1 screening, 2 technical and 1 manager round. The result of each round is very quick and prompt. Technical rounds are strictly based around the RnR and are very thorough.

The first round was a phone screening with HR, mainly focused on my background and interest in the company. The second round was technical, covering overall concepts which every technical support engineer must be aware of, and some general troubleshooting questions. The third round was with Manager, where they covered all of the scenario based questions and, How you deal with client in different different situatuins. The final round was a conversation with the hiring manager, discussing my experience and how I could contribute to the team.