I went to the Mission Bay location on Hiring Day. Talked to the general manager - ab. 15 minutes - who was very friendly and extremely helpful. Liked my resume and promised me to share it with the other locations in SF and she did. Got a call 6 days later to go in to another location for an interview the next day. The interview went well, but the manager had concerns because I have too much experience for an entry level role but zero industry-specific experience. He was also friendly, helpful and professional. Answered every question I asked - and I had a lot - so it lasted about an hour. He had 4-5 other candidates and promised that he would call the one he chooses the end of next week. I sent a thank you note / follow-up email a couple hour later, didn't get an answer. Also It wasn't me who got the call.

I was really excited to apply for this opportunity after having very little experience initially. I did two rounds of interviews and then I was hired, and given a very warm welcome but after being on site for two weeks, I was entirely on my own and it pretty much went downhill from there.