Applied through their website and received a link to book a phone call with the hr team within days. Chatted through general questions: right to work, pronouns etc. I was informed on the call I would have an interview and would receive a link to choose a time. Lots of availability for time slots so worked really well. The interview itself was on teams with someone from HR and someone from the team I applied to join. It lasted about 45 minutes and was really insightful as to the team, role and company. Overall a really positive experience. One of the best interview processes I’ve been through.

Initial phone call interview asking a few questions and confirming the job role. Why you want to work here, what customer service experience do you have. No issues here and the person was kind.