Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso BMO Financial Group nel mese di dic 2008
Colloquio
Applied directly through online website, first was a telephone interview (standard, tell me about yourself, where do you see yourself in 5 years, strengths/weaknesses, etc) then a group interview with a manager and a an assistant manager, more behavioural questions, situational, all in all a pretty standard customer service role interview. The people are generally a younger crowd, very relaxed atmosphere, very helpful with one another. Enjoyed working there.
Domande di colloquio [1]
Domanda 1
Tell me of a time when you built rapport with a customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso BMO Financial Group nel mese di feb 2009
Colloquio
Basic Entry Level - contact center interview - customer service - dealing with customers - dealing with pressure etc. - sales driven culture ( depends on Manager)