Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso BMO Financial Group (Toronto, ON) nel mese di apr 2015
Colloquio
1. applied online and got an email in 2 days
2. Digital interview-you have 30 seconds to prepare for answer)
3. Simulation test
4. phone interview-why you left previous job(aon Hewitt)
5. Face to face interview-biggest achievement
Domande di colloquio [1]
Domanda 1
Including 4 multiple choice and 5 video questions:
1. about your proficiency in Cantonese
2. about your proficiency in Mandarin
3. how long about your customer service experience
4. comfortable with learning new software.
5. Experience in selling a product which the customer didm't need it
6. constructive feedback
7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute?
8. How to handle customers's rejection?
9. Handle multiple tasks while using computer software.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso BMO Financial Group (Mississauga, ON) nel mese di dic 2018
Colloquio
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso BMO Financial Group (Mississauga, ON) nel mese di feb 2018
Colloquio
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso BMO Financial Group (Montréal, QC)
Colloquio
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Domande di colloquio [1]
Domanda 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
