I applied through the BMO website online. After creating my profile and sending the resume, I received emails for simulation and confirm a telephone interview. The simulation gave me some ideas how contact agent work. There was a video interview after. It was a video to record your answer, which combined with 3 MC questions and 5 video tapes. After that, it would be a telephone interview and face-to-face interview.

I applied in May and I only got a call 4 weeks after that they wanted to consider me. Computer assessment, phone interview and then face to face interview. Overall it took approximately 6 weeks.