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      BT Financial Group

      Parte di Westpac Group

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su BT Financial Group | Offerte di lavoro di BT Financial Group | Stipendi di BT Financial Group | Benefit di BT Financial Group
      Colloqui di BT Financial GroupColloqui per Customer Relations Consultant presso BT Financial GroupColloquio di BT Financial Group


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      Colloquio per Customer Relations Consultant

      19 nov 2020
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Altre recensioni di colloqui per Customer Relations Consultant presso BT Financial Group

      Colloquio per Customer Relations Consultant

      2 ott 2025
      Candidato anonimo a colloquio
      Sydney
      Colloquio facile

      Candidatura

      La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso BT Financial Group

      Colloquio

      - Applied online - Triggered an online assessment module sent to my e-mail inbox - Got a call from their recruiter about a week after the above for the initial phone screening - Arranged an interview with the team manager for the next day, which was done over Microsoft Teams as it seemed as though the manager wanted to see what the candidate looked like - in lieu of a physical interview in the context of these current conditions - Pro tip, don't do the Teams interview on a laptop/PC (unless you somehow have an enterprise Microsoft account) - otherwise the webcam aspect will not work (only voice) - install the Teams app on your phone so that both voice and video works - Received offer less than a week later via phone call from recruiter I didn't have to present to a group nor go to a second round interview with a senior manager as one reviewer stated recently.

      Domande di colloquio [1]

      Domanda 1

      Questions in all interviews revolved around my work experience to date, confirmation on whether I was comfortable with the office location/coming in physically, scheduled nature of the call centre and salary, dealing with conflict, etc.
      Rispondi alla domanda
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso BT Financial Group (Sydney)

      Colloquio

      They start with a group interview, where they may have you participate in some group activities and tell you a little bit about the company. This section is really chill; they're just getting to know you. After, there is a mock phone call, followed by a 1-1 interview in person. You will then undergo a final phone screening with the national manager to secure the role.

      Domande di colloquio [1]

      Domanda 1

      They asked a lot of behavioural and situational questions about customer service, just the standard!!
      Rispondi alla domanda

      Colloquio per Customer Relations Consultant

      12 ott 2020
      Dipendente anonimo
      Sydney
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso BT Financial Group (Sydney) nel mese di gen 2018

      Colloquio

      Begins with presentation to group. Then on to a practice phone call with one of the managers testing your phone etiquette and ability to answer queries, ask questions and handling calls. Following this a 1 on 1 interview with manager, then 2nd round interview later with senior manager.

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work here?
      1 risposta