Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso BT Group (Warrington, North West England, England)
Colloquio
After application you will do a screening process. It is a multiple question based screening. If successful you will then do telephone interview which is a lot of questions about how you would deal with customers and how would you push our products.
Domande di colloquio [1]
Domanda 1
Can you work from 7am to 11pm? This was first question.
Ho sostenuto un colloquio presso BT Group (Londra, Inghilterra)
Colloquio
Hard because I was caught off guard by the question. Not what I was expecting to be asked . But it was a good process. I found it hard initially because the question caught me off guard. It wasn’t what I expected, but ultimately, it turned out to be a valuable and enlightening process.
easy, straight to the point and clear and concise
the questions are were not difficult and it was basic questions from my cv. the phone interview was very easy. the face to face interview was the same
Phone call by a very nice chap. After passing the phone interview was invited to the office for a face to face interview where the office seemed slightly run down/
Overall was okay but i was baffled when i was told i wouldn't be allowed to speak welsh with Welsh speaking customers 'As the staff wouldn't know what id be saying.
They literally only care about the STAR method.
Domande di colloquio [1]
Domanda 1
Name a time where you gave exceptional customer service
