Thank you for taking the time to share your feedback about your experience with the interview process. With some of our positions, the first step in the interview process is a video interview. This allows us the chance to be able to view and assess more candidates and to get to know more than just the information on their resume. We know that video interviews aren't always natural for people, so we do our best to help people feel comfortable by doing things like recording the questions rather than just having them be text. When assessing the video interviews, we also make sure to keep in mind that it can feel awkward for people and to not take that aspect into account when making an assessment. We’re always looking for ways to refine our interviewing process, so if you have any additional feedback please feel free to fill out this quick survey. http://bit.ly/2P9iSv7

Thank you for leaving us this feedback! I'm glad that you had a positive experience overall and will take your point of it being a long process back to the team to see where we can improve! Best, Brandon Head of Talent