Baylor Scott & White is an extremely competitive place to get hired onto and I've applied for at least 30 various jobs over the course of 14+ months before I got the call. So when I received the call I was contacted by an Access Manager to come to a group interview the next day. One big tip I can give you is dress VERY business formal, make sure it is as classy as you can get. Don't just dress for the job you are applying for, but dress for the job you want five or ten years from now, whether that be management or c-level exec. Bust out the pearls, the suits, the heels and the coiffed hair and you will without a doubt STAND OUT. Anyways, there were three access managers there representing several departments (Children's, ER, Labor & Delivery, Bedside Registration, etc). The first questions were, "Tell us about yourself and one interesting fact", and "Why Baylor Scott & White." First tip, when asked the question, tell us about yourself, don't explain how you are from Cali, love dogs, long walks in the park and skydiving, recruiters don't care about that, utilize this time to give a brief history of your career that is best relevant to the job you are applying for. Another tip, Research everything you can about Baylor Scott & White including history, values, mission, etc...align your personal vision and mission with the company's vision and mission. I know that their biggest mission is to be the most trusted name in healthcare. Tell how you can contribute to that. This is golden, people! Again, research, research, research and you will STAND OUT! :). Secondly, they asked us, "Where do you see yourself in 5 years," and " Do you prefer working independently or in a group?" Answer honestly to the latter question, everyone except for me answered "Both." These managers are trying to fit you in the best department possible for your personality and everyone was trying to "impress" the managers by saying "both" but in actuality they started sounding like clones. I wanted to be different and stand out, so I went into how I can work in both environments efficiently but because I am outgoing and personable and love people, I worked better in a group because I am energized by people and am people oriented. They loved that answer because I was the only one being honest. An interview is not the time to be shy or timid, don't get too nervous..it's okay to be nervous at first, but one tip is before going into your interview, listen to your favorite hype song or song that makes you feel empowered...I listened to "Me Too," by Meghan Trainor in the car right before I got out and instantly my nerves melted away and I started dancing...after that, I walked out of my car and into the building like I owned the place...everyone can smell confidence a mile away :)...Remember that you are trying to stand out and in a group interview, you have to go against the grain and be IMPRESSIONABLE. Leave them wanting to know more about you. Also if you can somehow make them laugh, you've got them! Towards the end, they started asking questions and leaving the floor open for anyone to answer instead of going around one by one. Make sure you answer!!! I can't believe some people weren't answering the open floor questions. This was the time when the front runners were shining and the shy were shrinking back...keep pushing! Keep shining! Smile, have fun, be yourself! Lastly they closed with, " Do you have any questions?" This is another chance to make an impression, I could tell that no one was going to ask anything, but I wanted to be different, so I asked each of the managers, "what is your favorite thing about working in the access department and why?" After they answered they assured me that this was a great question and I know they were impressed. They assured us that we would be given call backs within one to three business days. I got a callback one hour after the interview. ;) The second interview was two-on-one with the ER and Labor & Delivery access managers. It was more intimate and this time they both had my resume in hand and grilled me extensively on it. Not only did they ask me questions regarding my resume, but also, how do I handle change, name a time I had to be detailed oriented on a job, do I feel comfortable taking payment from others in awkward situations, what makes me happy, can I handle the sight of trauma, blood, guts, why did I leave my other jobs, which access department would I prefer to work, am I able to work holidays, nights, weekends (since the hospital never closes), how flexible and adaptable am I, etc. Afterwards, they told me that they had several other interviews to do and they would call me if they wanted to offer the position. Luckily, I received a call and said I was offered the position and that my application would be forwarded to HR. I did have a third mini interview with an HR rep over the phone and upon successfully answering her questions, I was officially offered the job.
