1. Initial phone interview - ask for past work experience working with kids with special needs, job availability, other requirements. More like a screening interview before you're offered a job interview 2. Zoom Interview -play based scenario questions that require your acting, "what would you do if your client does" questions

The interviewer was personable, explained the job benefits thoroughly, and made the whole process very easy. She sold me on the job. She spent a good deal of time answering my questions and seemed genuine.