Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Benepass
Colloquio
The interview process was steps but felt very open, straight forward, and run by kind people. There were multiple resources for my success throughout the process. I heard back at each step in a timely manner.
Altre recensioni di colloqui per Customer Experience Associate presso Benepass
Ho sostenuto un colloquio presso Benepass (Midtown New York)
Colloquio
Had several rounds to nowhere. First, an assessment assignment, mock emails to customers. Then two more video rounds, answering questions, plus an on-video assignment during the interview, which was rather odd, which made the interview even longer. All of these processes are exhausting.
Domande di colloquio [1]
Domanda 1
How would you handle a customer who wants a refund, when their account has a pending charge on it?
La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Benepass (Salt Lake City, UT) nel mese di ott 2025
Colloquio
Writing assessment, then recruiter phone screening, hiring manager interview, and then final interview is an “interview loop” with 2-3 people. I interview with hiring manager, senior CX agent, and then CX director.
Domande di colloquio [1]
Domanda 1
Situational questions about how you would handle certain situations. Answer questions using the STAR method.
