Pleasant and professional process, overall. Received an initial email from the recruiting coordinator to set up a phone interview. Unfortunately, that email went to my junk email box so I missed the call! However, they were very understanding and set up another phone date, which I really appreciated. Next, I received a 'case study' to complete (a sample job scenario with questions). Then a video interview was scheduled, but I had a glitch with my Chromebook not being able to access their software! However, they kindly accommodated me again by calling me for a second phone interview. All went well, and I was scheduled for an in-person interview with a local manager. Then I received an offer shortly after. Communication throughout the process was excellent, and each person I came in contact with was professional, yet very comfortable and pleasant to talk with.