This was the worst & most disrespectful interview process I have ever been through. Over the course of 8 weeks I had 7 different interviews with various people all over the world, including a presentation task. This meant a huge amount of time away from my current job and a need to find lots of gaps in my working day. All the interviews were either 30 or 45 minutes with new people, so I needed to cover the same ground over & over, and I was never able to really get into any detail or ask any serious questions as we'd run out of time. Everyone seemed pretty broken and defeated - they've clearly had a terrible time as a business lately - and they all asked me about my experience in creating PIPs and exiting people from the business, so clearly the team is currently not performing. The recruitment team are awful - always committing to deadlines that they then miss by days, I was not given any feedback throughout, at one point it wasn't possible for them to arrange a time for one interview for over a week because the Recruitment Coordinator was off sick, and when I was finally unsuccessful after all that time & effort I was given a copy & paste rejection with no specific feedback. This company clearly has the chaos of a startup and the bureaucracy of a large company. If you already have a job I'd probably not bother.

The interview cycle lasted 2.5 months with 8 interviews. At each interval until the final interview, I received complimentary feedback. PROs: All the interviewers - other than the executive team member who was the final interviewer - were really thoughtful. The Chief Customer Officer, who was interviewer #7. He is experienced, thoughtful, and direct. He’d be great to work for, except it is hard to understand why he isn’t the final decision maker on talent. He is new to the company, and I doubt he'll stay very long, given the chaos. CONs: Final interview was with a “founding member,” which is supposedly common for a final interview. This guy worked for the CEO. He showed up late. You could tell his goal was to be probing and to try to fluster me (unless he's just normally mean) but the interview turned increasingly combative when he realized that I had prepared well for the interview. This was unnecessary. He made belittling comments. I felt uncomfortable, but I tried to brush it off as bro(ish) behavior that I’ve commonly experienced as a woman in tech. He left no time for questions for me and jumped off the call. Despite this behavior, I chalked it up to him being only one outlier and send him a follow-up note. He didn’t bother to respond to my follow up note. Overall, he was a pretty bad representation of the c-suite in my view. If you read the reviews (read them!), it seems consistent with what employees say about the C-suite. My recommendation is - if you are smart and capable - avoid BetterUp. I was enthralled by the way they talk about culture but it doesn’t seem to be real or reflected by those at the top. The final interview is used to belittle you or find someone against you so that the CEO or founders can say no. That said, no harm in applying if you’re curious. Just don’t miss other opportunities, as they won’t care about taking 2.5 months from you, including time spent developing presentations. ALSO, read the reviews on glassdoor. I didn’t really bother with that as much … to my own detriment.