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      Biogen

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      Ricerche correlate: Recensioni su Biogen | Offerte di lavoro di Biogen | Stipendi di Biogen | Benefit di Biogen
      Colloqui di BiogenColloqui per Patient Services Coordinator presso BiogenColloquio di Biogen


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      Colloquio per Patient Services Coordinator

      9 feb 2016
      Candidato anonimo a colloquio
      Research Triangle Park, NC

      Altre recensioni di colloqui per Patient Services Coordinator presso Biogen

      Colloquio per Patient Services Coordinator

      30 set 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile
      Offerta rifiutata
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Biogen (Research Triangle Park, NC) nel mese di ago 2015

      Colloquio

      Applied Online through the Biogen Idec Career page. Tedious process to create account and add information, but once created, can apply to multiple positions quickly. Once applied, a HR Recruiter from Biogen contacted me via email, online personality test, and then a brief phone interview. He then set up the in person panel interview within a week.

      Domande di colloquio [1]

      Domanda 1

      Biogen sent a pre-interview email with the following information: STAR Interview Guidance: "Follow these guidelines when answer your questions. Provide the Situation or Task, Activity or Action, and the Result. • Situation – set the context for your story. For example, "We were tasked with supporting our customers, but the computer systems were down." or "A major change to customers policies went into effect. This change was of great concern to the customers. In one case, there was an especially irate customer." • Task – what was required of you. For example, "It was my responsibility to support the customers through protocol without the systems." or "It was my responsibility to ensure customers of the benefits to the change in the policy and to walk them through the actions they needed to take. With this particular customer, I knew that a more thorough review of the previous and new policies would be needed to ensure them of the benefits to the change." • Activity or Action – what you actually did. For example, "By walking through our paper templates, I was able to assist the customer through the process without delay in their accounts." or "By walking item by item in their policy, the customer was shown all of the changes to the policy and how that affected their processes of benefits." • Result – how well the situation played out. For example, "Because I walked through the procedures on paper, we did not receive any calls stating that issues arose after the systems were back up and running. The customer didn't feel the impact of the system outage." or "By spending extra time with that irate customer, they were able to better understand the new policy. In the end, the customer understood where this change could actually help the benefits process. The customer also felt like they better understood the policy as a whole than they did prior to the change." My interview was with 3 people at the same time, who asked questions as per info above, and other standard interview questions. They take notes while interviewing you.
      Rispondi alla domanda
      8

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Biogen

      Colloquio

      3 interview process. Phone interview and two zoom interviews. Made it through to the third round and still haven't heard anything for the past 5 months. I enjoyed everyone who I had the chance to interview with. I just wish the hiring managers would communicate on a final decision.

      Domande di colloquio [1]

      Domanda 1

      Describe a time when you were put in an ethical dilemma where you had to make a tough decision.
      Rispondi alla domanda
      2

      Colloquio per Patient Services Coordinator

      2 set 2020
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Biogen

      Colloquio

      Two initial phone calls. Hour and a half interview with two supervisors. Been a long process with covid and them waiting for the FDA to approve the new drug. Still being contacted until this position can begin if the drug is passed.

      Domande di colloquio [1]

      Domanda 1

      role play questions and experience
      Rispondi alla domanda
      1

      Colloquio per Patient Services Coordinator

      15 feb 2017
      Dipendente anonimo
      Research Triangle Park, NC
      Offerta accettata
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso Biogen (Research Triangle Park, NC)

      Colloquio

      The interview process was pretty normal/standard. They take you upstairs on either 3rd or 4th floor and invite you into a room to discuss yourself a little, what you are looking for, and basically explain to them how you can be of assistance to them. They do advise you may have to work until 10pm but usually the work schedules are 11am-8pm EST.

      Domande di colloquio [1]

      Domanda 1

      Is working until 10pm going to be an issue for you?
      1 risposta
      10