Applied online on a Monday and received a request for a phone interview on Wednesday, the interview took place on Friday. I spoke to two team members, one who had been in the Global Customer Support department for a year and worked in training and one who worked in the shadowing program. They were both friendly, engaging, and adept at the screening process. They asked questions concerning my background, strengths/weaknesses, interest in the position, and knowledge of Bloomberg and customer service. While I felt our conversation went well, I received an email from HR later in the day informing me that I was not the best person for the role.

Thr process were straightforward and smooth. The interviewers were polite and friendly. The result came out not long after. It was an online interview call. The feedback were also provided.