I did 5 1-on-1 interviews and a critical thinking online assessment in the middle of the 5 interviews. 1st with an HR person, 2nd with a group manager, 3rd with the HR manager, then the assessment, 4th with another group manager, and last with the store manager. The assessment is taken at home and is untimed, so it wasn't too bad, took about 45 min. The entire process took me a month and a half because I could only schedule interviews on my days off from the current position I had, so sometimes my interviews were spread out over a week or 2. The HR manager was also very busy traveling to NY a lot so it took some time to follow up and schedule interviews sometimes. All the interviews were fairly easy-going with typical retail scenarios and questions based on my resume, no set list of questions they read off of. There is a big focus on clientelling and driving sales. Some of them took notes during my interview, some of them didn't. Overall a good experience, but long process, which makes sense considering they are one of the most well known and competitive retailers.

Submit resume for initial round of interviews. If picked, called to an interview with two different recruiting and selling managers. Second round is an online test that determines logic and analytical thinking skills. Third round is on site group interview and then break off sessions with three members of senior leadership