Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Booker (Scottsdale, AZ) nel mese di feb 2017
Colloquio
Phone interview, panel interview with the Customer Experience Director, Customer experience manager and the office manager. The interview lasted over an hour and each manager asked mostly situational questions. Then they took me on a tour and had me sit down and shadow a representative to get an idea of what the position entailed
Domande di colloquio [1]
Domanda 1
Can you remember a time you had a difficult customer, what was the situation and tell us step by step how you handled it, and what was the outcome.
