Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Booking.com (Amsterdam) nel mese di giu 2014
Colloquio
Received a phone call where my availability and all the legal stuff was confirmed, then was invited to group assessment. English and native language test, bit of chatting with the other participants and receuiters, short conversation in your native language, group activity, description of the role and individual interviews with group of 3 recruiters. Assessment took about 5 hours but it was also because I was the last for the interview. Atmosphere was friendly, very casual.
Domande di colloquio [1]
Domanda 1
Example of excellent customer service, what do you think would be the biggest chsllenge for you in this role, how do you deal with unhappy customers, ...
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Booking.com (Amsterdam) nel mese di ott 2021
Colloquio
Easy including language test to ensure can speak with customers in chosen language. Interview stage is focused on working shifts and being flexible since they offer 24/7 customer service globally
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Booking.com
Colloquio
Very hasty, very basic. You are driven by the interviewer through the simulation of a customer's call.
Everything happened in around 4-5 days, through phone-screen interviews. I heard that some people were forced to go directly to the HQ were they applied.
You have the feeling that they basically hire everyone.
Domande di colloquio [1]
Domanda 1
They asked to provide examples of problem solving in a previous customer care job.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Booking.com nel mese di gen 2018
Colloquio
The online application took about an hour. There were scenarios you had to sort through, a typing test, things like that. Then there was a phone interview portion a few days later which took around 20 minutes. Finally there was an in person grammar test, tour, and interview of the offices.
Domande di colloquio [3]
Domanda 1
What are somethings about yourself you could improve on?