Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Box
Colloquio
Let me start off by saying Box does not not hire MBAs for any Customer Success functions.
I wish I would have known that ahead of time and saved myself some disappointment.
I was lucky to find a great current employee to do an informational with me. She was so awesome and also referred to the CSM role after a few exchanges.
A week after she submitted me, I received an email asking to schedule a screen.
The screen was on a Friday and it was quick. I got 4 questions (see below) and then had the opportunity to ask some of my own. The recruiter followed up with some HR type questions (salary, location, timeframe) and mentioned that I would hear back by the middle of the next week about next steps.
On Tuesday, I received a canned email saying that I did not match "hiring needs." I later found out that that it was most likely because I was considered to be overqualified with my MBA.
It's worth mentioning that once you're rejected, they don't reconsider you for 6 months to a year.
Every Box employee who I have interacted with has been super nice. I'm really disappointed that I was eliminated just for my education even though I had self selected into the function, which gets me on the path of where I want to end up.
The 4 questions I got were:
Walk me through your resume
Why Box
Have you used Box before
Difference between Box and its competitors
Domande di colloquio [1]
Domanda 1
None, my experience was in line with what I read from others' reviews
Ho sostenuto un colloquio presso Box (New York, NY)
Colloquio
Screening call then denial, seemed to be qualified but told me that accounts managed were not large enough. I felt very confident about moving forward in after the initial call and was shocked when I got that feedback. Seemed like they were interviewing many candidates.
Interview process was pretty straight forward. There was a call with the recruiter, a call with hiring manager, a “super day” with calls with customer success team members and a presentation.
Ho sostenuto un colloquio presso Box (San Francisco, CA)
Colloquio
The online application was pretty straightforward. They required a résumé and a cover letter. They ask the basic information in a few qualifying questions. I felt that is very qualified for the job however I did not get a follow up call. I did receive the standard thank you for your application email.
Domande di colloquio [1]
Domanda 1
What is your experience in background in the sass industry?