11y
My name is Erin Wilson, I am the Head of Talent Engineering here at BrightRoll, and I want to personally apologize to you for your experience. I take this feedback very seriously and want to let you know that I have personally discussed your review with my team. At BrightRoll, we like to be respectful and considerate of every candidate's time. Our goal is to get back to candidates within 24-48 hours of that first call and I have reiterated to the team the importance of this follow through. Thank you for taking time to speak with one of our Talent Engineers and for writing this review. Reviews like this help us improve our process.
If you're open to further discussion or willing to come forward I'd be happy to share more detailed feedback with you. You can reach me directly at erin [at] brightroll [dot] com.