Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Bristol West Insurance Group (Lake Mary, FL)
Colloquio
The interview was in person, in the office. The interview panel consisted of three interviewers. There were two managers and the hiring coordinator. Each person asked a set of questions. Most of the questions were in the form of the STAR Method, and there were just a few on past work experience.
Domande di colloquio [1]
Domanda 1
Can you tell me a time when you handled a customer complaint? And, how you were able to either resolve the issue or had to escalate it?