I applied online between August and September a few days later they sent me an online test to complete, the test was okay, it was a bit all over the place, if you ask me. But I passed and was invited to a hotel in London to complete my interview. We all were there, there was about 10 of us, and we had to complete a simple maths test and so on. They also explained the job role and business, splitting us into two groups. Then we were taken to complete role plays (you are given scenarios) then lastly was the interview.