Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso British Airways (Heathrow, England) nel mese di nov 2015
Colloquio
Group discussion - design a new lounge for BA premium clients. You have different cards describing different facilities and you have to make a consent with your teammates regarding type of facilities to include and budget
Role play - Hotel receptionist and need to handle to complain from a client (a little notes to read before role play, important to remember the information inside)
If you are successful in both round, you will proceed to individual interview
Domande di colloquio [1]
Domanda 1
Why do you want to work for BA? What will be the biggest challenge as a cabin crew? Tell me a time when you deliver exceptional customer service? Tell me a time when you handle an argument?
Ho sostenuto un colloquio presso British Airways (Londra, Inghilterra)
Colloquio
Easy and friendly people. Did an online interior. Breakout rooms for one on one sections. Asked to read a sheet then asked questions about my experience. How I have handled previous situations. Used star formula went very well.
Domande di colloquio [1]
Domanda 1
Give an example of a time you were under pressure at work
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso British Airways (Heathrow, England)
Colloquio
A long day, but assessors helped us feel at ease throught the process. The two interviewers had different styles which helped the interview flow. The wait for an offer was the most nerve-racking part.
Domande di colloquio [1]
Domanda 1
Tell us about a time you went above and beyond at work
Firstly we did get right to work checked and arm reach check. Then we were separated into few groups and did group interview. Then the selected candidates were called for role play, reading PA script and one to two interview.
Domande di colloquio [1]
Domanda 1
Have you had a time that you had to against to your boss? and why?