Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Brookdale Senior Living (Brentwood, TN)
Colloquio
Included an on-the-spot mock call, where the interviewer pretended to be a customer with complaint and evaluated how I handled the "call" on the spot. They were looking for the ability to redirect and calm down the customer.
Domande di colloquio [1]
Domanda 1
What is an example of a customer service experience where you have gone above and beyond?
