Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Brookstone (Raleigh, NC)
Colloquio
I went into the store to see if the location was hiring. Upon finding out that it was, I applied online, and after giving a couple of follow-up calls, I was called in for an interview. The manager was an excellent interviewer and asked in-depth and thoughtful questions about my retail and customer service experience. If you are considered for the position, you will have a secondary interview with another store manager from the region.
Domande di colloquio [1]
Domanda 1
If you had a customer that had a complaint, how would you handle the situation?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Brookstone
Colloquio
Mainly questions based on customer interactions and scenarios. Recommend wearing all black business attire. Be clean cut (facial hair and hair) no tattoos and piercings. Can be very awkward as well.
Domande di colloquio [1]
Domanda 1
Name a time where you had a bad experience with a customer and how did you handle it?
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Brookstone (Los Angeles, CA) nel mese di set 2017
Colloquio
It was a very relaxed setting. I was asked a variety of questions based on different possible scenarios. Seemed pretty simple and straight forward. The manager was down to earth and took the time to listen to my answers while discussing ethics, management, and sales.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Brookstone (Houston, TX) nel mese di mag 2017
Colloquio
Interview was a breeze. Found it to be really dumb though. Two interviews. First one with a first assistant manager and second one with the store manager. They ask you general retail questions and afterwards tell you if they’re interested that they’ll call you in about a week. They called me not even 15 min out of my interview.
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with a stressful customer?
