Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso CEGA Group (Portsmouth, South East England, England)
Colloquio
Fairly relaxed interview in a nice office
Role play scenario questions over the phone
Empathy questions such as death
Customer service scenerioes what ifs
Can you attend training
Overview of companies
Shift patterns
Domande di colloquio [1]
Domanda 1
How would you deal with a customers family who has passed away
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso CEGA Group (Chichester, Inghilterra) nel mese di feb 2018
Colloquio
I was given the opportunity to attend one of CEGA's open evenings which was great! They told me all about the business, spoke at length about the roles they had live and it gave me an feel for what the culture is like
Domande di colloquio [1]
Domanda 1
How would you deal with a customer that was upset on the phone?
