Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso CIBC nel mese di feb 2017
Colloquio
I applied online then received a call from their HR to schedule a phone interview. Did the interview and it was quite laid back and casual. Was told the second phase of interviews would take place a week or two later and that I would hear back from them if considered. 2 Weeks later I got another call and was told they had not started the second phase and were going to do another set of phone interviews to "touch base" with candidates, questions were exactly the same.
Domande di colloquio [4]
Domanda 1
Introduce yourself and tell me a little bit about yourself?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc