Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso CIBC (Toronto, ON) nel mese di dic 2016
Colloquio
I applied online and got email for a phone interview after approx. 20-30 days. After the interview, the recruiter refer me to one of the branch and ask me to wait for your branch manager to call.
Domande di colloquio [1]
Domanda 1
Many behavioral questions. Such as, what would you do if you clients is yelling at you? What would you do if you have a conflict with your clients? How do you get along with your colleagues?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
