Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso CIBC (Gatineau, QC) nel mese di gen 2016
Colloquio
Got a referal from a friend, so she called me to book me an interview.
She was not nice at all. She gave me the interview to please my friend but seemed pissed during the whole interview.
She even gave a feedback right after the interview to my friend stating the reasons why she doesn't want to hire me
Domande di colloquio [1]
Domanda 1
4 Basic questions like : Talk to me about one time you gave a great customer service. Talk to me about a day you did not follow the rules. Explain how would you sell me a mutual fund or investment (I applied for CSR role). Talk to me about a day when you manager was not happy about something you did
Then she went with more personnal Questions : Why do you have many contracts (short term jobs) on your resume ? Why aren't you going back to TD Canada Trust ? Why are you wearing boots at an interview (in January) ? You do not have a car, what if there is no bus ?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
