Received an initial phone call to set up a phone interview an hour after applying. The phone interview was pretty straight forward in terms of what was discussed and asked by the interviewer. I was told I would be contacted for a face to face but actually received an e-mail stating I was no longer applicable for the position. As someone with my mutual funds license, a degree and diploma in finance I am shocked that I was not even given a face to face. Since a young age I've wanted to work with CIBC but I will never and I mean never apply to a position here again.

The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.