Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso CIBC (Saskatoon, SK) nel mese di apr 2013
Colloquio
- Tell me about your background and work experience
-Give a time when you made a mistake
-Describe a situation when you have to deal with a difficult customer
-A situation that demonstrates you are a team player
-Why CIBC
-What do you know about the CSR role
-What major challenges did you face
-Salary expectation
-Any other questions?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
