Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso CIBC (Victoria, BC) nel mese di ott 2018
Colloquio
They will review your resume and cover letter. Then they will call or email you to schedule the interview date and time (this is one on one with the branch’s manager). There would be a second round which would be with HR department (I was able to skip this round and got the offer immediately)
Domande di colloquio [1]
Domanda 1
Describe your previous work experience and how do you think it would be different from this role (CSR)?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
