Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Two rounds of interview after getting in.
First was a call based round. More of a personality type, behavioral interview. After clearing that, second was an in person round at the branch. Talked about the role, expectations, experience related questions.
Domande di colloquio [1]
Domanda 1
1. describe a situation where you dealt with a difficult client and what did you do?
2. where do you see yourself in future?
3. describe your dream team?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
