Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso CIBC (Fredericton, NB) nel mese di dic 2014
Colloquio
The HR lady gave me an approximate 30 mins telephone interview. It's basically regarding to your personal characters, your previous working experience. And for the former one, usually they would require you to give examples relative to prove your personality or your skills. In the end of the interview, I got a chance to ask them back about what my concern would be about this position as well as my expectation.
Domande di colloquio [1]
Domanda 1
Give us an example that you have to deal with an difficult customer.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
