Behavioural questions and very easy. Speak confidently and fluently. The interviewer made me comfortable which made me answer with confidence.
They asked very familiar questions and it was around 15 minutes
Domande di colloquio [1]
Domanda 1
Introduce yourself?
How did you handle difficult client?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc