Got interviewed by cibc hr and got a call 2 weeks after handing in my resume. Call went well asked a few behavioural questions. It last 20 minutes... After a month of applying through branches i get a call from the district manager for a csr position. I went into the head office and got interviewed by the district manager and the talent aquisition manager. The interview lasted 30 mins and I enjoyed it because they made me feel comfortable right when i walked in and let me take my time to answer the questions. It was all behavioural questions. I thi k they liked the fact that i told them i have a passion for sales and being a csr would give me the step in the doorway for greater oppertunities within the company. They saw I really wanted it and i thanked them for the interview and got a call back 2 days after my interview and was offered a position. So far i love working at cibc , jobs really easy once you get used to the system and my coworkers are great :)