Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso CIBC (Richmond Hill, ON) nel mese di ott 2024
Colloquio
The in-person interview took around 30 minutes. They mainly focused on customer service and asked many behavioural questions under different situations that might occur at the bank, especially when dealing with angry customers.
Domande di colloquio [1]
Domanda 1
What would you do if a customer asked you a question that you are unfamiliar with?
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Ho sostenuto un colloquio presso CIBC (Toronto, ON)
Colloquio
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Domande di colloquio [1]
Domanda 1
How would you approach on specific customer problem etc
