Interviewed by trainer with another current employee on call who was supposedly “just trying out the role”. She was still dressed in her night clothes and it was very unprofessional and uncomfortable.
Domande di colloquio [1]
Domanda 1
Experience with difficult customers and how did I handle it
Ho sostenuto un colloquio presso CVS Health (Fort Lauderdale, FL)
Colloquio
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Domande di colloquio [1]
Domanda 1
Describe a time when you had to handle a difficult call
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso CVS Health (Richmond, VA) nel mese di mar 2026
Colloquio
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
