Interviewed by a manager..had a list of questions and survey on my customer service attitude and expectations. VERY focused on Customer Service and meeting or exceeding customer expectations. Detailed information requested for you to articulate experience.

walk in interview with manager, call from hr, onboarding. took about 2 weeks before hearing back from their team. it was a solo interview, however training is done across departments mixed together by onboarding dates. we would split up for individual department stuff, otherwise had general training collectively.