Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso CarMax (Davie, FL) nel mese di lug 2012
Colloquio
You have to apply on line and take an assessment. If you pas that, they call you for a phone interview. If you pas the phone interview, you will be called in for an in-store on-line interview and then a in-person panel interview if you pas the AOI (Applicant On-line Interview). If the latter two are successful then you will be asked to role play a sales scenario. If you pass that, you may be hired on the spot or asked to interview with the Location General Manager.
Domande di colloquio [1]
Domanda 1
Tell us a specific time when you had a customer who did not know much about your product and you had to educate him/her.
Ho sostenuto un colloquio presso CarMax (Newark, DE)
Colloquio
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Domande di colloquio [1]
Domanda 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Domande di colloquio [1]
Domanda 1
Demonstrate a cohesive sales routine to a potential customer.
Ho sostenuto un colloquio presso CarMax (Austin, TX)
Colloquio
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Domande di colloquio [1]
Domanda 1
What is the first part of a customer interaction after the introduction?