Phone interview then face to face interview. The face to face consisted of normal sales interview questions such as your background in sales, why you want to work with people, what would you do in given situations, how did you deal with an angry customer and more like that. Then you had to pretend to sell a car to the interviewer.

I had a interview but was turned down and I had qualifications for the job as far as customer service skills and experience. She was nice but I feel like I was a good candidate for the position.