I had been a customer at Caribou for a bit over a year, so most of the baristas already knew me pretty well. I had no money, and I needed a job that could accommodate High School, so I sent in an application. I didn't hear back for about a week, so I decided to call the store. I was told to call the next morning, when the manager would be there, which I did. We set up an interview time, which we later finalized. If you do not hear back from them within a week, I very strongly recommend following up with them. Caribou offers a free interview drink- I also recommend taking this. It shows that you are actually interested in Caribou Coffee. Avoid getting anything hot, large, or expensive- you don't want to burn yourself, need to use the bathroom, or appear like a freeloader. A sparkling tea is what I went with. At the interview, I think it's important to feel comfortable yet be professional. I knew my interviewer (the assistant store manager) by first name, but I knew that the manager thought I was too energetic and unprofessional. I stressed my community involvement (I'm very involved) and previous job experience, which are both important in my life. The interview lasted about 20 minutes, and the questions were surprisingly easy. There were a few odd personality questions, but most were the standard interview ones. He told me that he would talk to the manager, possibly have me come in for a 2nd interview with a Shift Supervisor, and that he'd get back to me soon. At the end, he informed me that they were looking to hire a different person as well, which got me very nervous. I ended up seeing him a few days later, and he told me that they were looking to hire both me and the other person. Nothing official, but just a heads up. I ended up getting the email confirmation a few days later, and I was officially hired! I'm super excited to start working there, I think it'll be a good fit for my personality. Caribou Coffee, from what I've seen so far, is a great place to work and really cares about their employees. Their "4 values" might seem corny, but they really do make a commitment to adhering to them and using them to motivate all their actions. (Sorry if this was too much information- I was very nervous about my whole process, so I wanted to be as helpful as possible for other people)