Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Cathay Pacific (San Bruno, CA) nel mese di gen 2014
Colloquio
Group interview on the first day, another group activity on the second day then one on one interview. There's reach test and language assessment and also english test. The group interview was easy they just ask a question for the whole group to discuss and present an answer to the interviewer.
Domande di colloquio [1]
Domanda 1
What do you find most difficult in becoming a Flight Attendant
Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso Cathay Pacific (Hong Kong)
Colloquio
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
4. How do you respond to a customer's question for which you don't know the answer?
5. How do you handle a customer who complains about a known issue with a product or service?
6. Describe a mistake that you made handling a customer service issue and how you mitigated it.
Domande di colloquio [1]
Domanda 1
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Cathay Pacific (Hong Kong) nel mese di gen 2026
Colloquio
The interview process was smooth, firstly submitting required documents in the morning, then group interview conducted. If passed, wait for the panel interview. After finishing the interview, will be arranged for English test in the afternoon if needed.
Domande di colloquio [1]
Domanda 1
Panel Interview:
1. Self-introduction
2. Why want to be a flight attendant
3. Any Customer Service Before
4. Why Cathay
5. Read an English passage
Online interview with camera
Answering questions that are shown on the screen
I think it's actually kind of nervous than talking to real person face to face
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