Thank you for taking the time to share your feedback on our interview process. The culture here at Cengage Group is built on transparency, so we appreciate you being candid about our opportunities to improve. Any lack of professionalism is a surefire miss on our end. I would like to apologize for any lack of communication you experienced during the interview process. If you can please email us at careers@cengage.com, I would be happy to provide an update regarding the status of your application. Best, Kevin Eksterowicz, Director, Talent Acquisition