Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Cenlar (Phoenix, AZ) nel mese di lug 2020
Colloquio
Interviewer talked about absolutely nothing but strict adherence to metrics, taking back-to-back escalations, and more metrics. She did not give me a positive impression of the company. No mention of employee appreciation, how the company is taking care of employees during the pandemic, or anything of that nature. If you agree to the terms and conditions, you are agreeing to strict metrics and incessant escalations.
Domande di colloquio [3]
Domanda 1
Are you okay with taking back-to-back calls, with customers constantly yelling at you?
Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Cenlar (Tempe, AZ) nel mese di apr 2025
Colloquio
HR reached out first asked a few questions. Once the HR process is completed you will meet the hire manger and senior of the department. The interview process is about 45 minutes long
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Cenlar (Trenton, NJ) nel mese di apr 2021
Colloquio
Questions & common sense replies
Requires common sense
Critical thinking
Computer experience
Customer service experience
You also will need to be able to understand how to de escalate callers & handle high volume of inbound calls.
Domande di colloquio [1]
Domanda 1
What is the amount of calls your required to take
What is the performance requirements
What is the overall expectation
