Two rounds of interviews- first round is a phone screen with a recruiter where they ask basic questions, and then the next round is a virtual interview with either one or two managers. They emphasize using the STAR method for your responses
Domande di colloquio [1]
Domanda 1
Using the STAR method, tell us about a time you went above to help a customer.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Charles Schwab (Chicago, IL) nel mese di lug 2024
Colloquio
telephone call, asked basic questions. There wasn't anything technical or out of the blue. Asked about my class schedule and whether I would be free. Asked how I felt about making cold calls.
Domande di colloquio [1]
Domanda 1
One thing they asked me was how do I deal with customer service/ my customer service skills