Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Chase (Los Angeles, CA) nel mese di gen 2015
Colloquio
Online exam, online interview. received a call for interview at the branch with branch manager.Then I had the second interview at the branch with the Branch Assitant .Interview was normal and they were really kind.
Domande di colloquio [1]
Domanda 1
Introduce yourself. Tell me about your experience. How you handle the angry customer. All regular questions.
Ho sostenuto un colloquio presso Chase (Chicago, IL)
Colloquio
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Domande di colloquio [1]
Domanda 1
It’s basically the STAR method questions. Questions based on customer service and sales
Ho sostenuto un colloquio presso Chase (Concord, CA)
Colloquio
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations